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Alex Duetto: Scale at the Steam/Hot Water Arm Inlet

Imported from HubSpot KB export -- 2026-08-14

Z
Written by Zac P

You will need to turn your machine off and allow it to fully cool before performing this task.

Tools Needed:

  • Phillips Screwdriver

  • 17mm Wrench

1. Remove the top panel of the machine.

2. You will find a copper pipe connected directly to the back of the steam or hot water arm. Use a 17mm wrench to loosen the fitting and remove it.

Alex Duetto: Scale at the Steam/Hot Water Arm Inlet

3. Gently move the arm up so you can see the scale build, if any. The copper pipe will have enough flex for you to get a brush or other utensil in to get it cleaned out. Check the inlet to the steam/hot water arm as well for scale build and clean it out if present.

Alex Duetto: Scale at the Steam/Hot Water Arm Inlet

Alex Duetto: Scale at the Steam/Hot Water Arm Inlet

4. Reattach the copper pipe and test the machine with the top panel off, this way you can check for a proper seal so that there are no leaks.

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