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How do I modify an order once it's been placed?

Imported from HubSpot KB export -- 2026-08-14

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Written by Zac P

The easiest way to add something is to simply place a new order online for the new item you wish to purchase. If your original order has special shipping arranged that you wish to take advantage of please contact us and let us know within 1 hour of placing your order. To remove any items after an order has been placed, please contact us within 1 hour of placing your order to ensure we can adjust the order before it is shipped out. Once the order has been confirmed with our shipping department or has left our facility it cannot be changed.

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