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Grinders: Need Technical Assistance?

Imported from HubSpot KB export -- 2026-08-14

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Written by Zac P

Below is a list of the brands we carry with links to the correct troubleshooting form for your machine:

  • Eureka: Mignon, Atom, Zenith series.

    • You can fill out our troubleshooting form here

    • You can find help center articles for Eureka here

  • Turin: DF64, DF83.

    • You can fill out our troubleshooting form here

    • You can find help center articles from Turin here

  • Mazzer: Philos
    ​

    • You can fill out our troubleshooting form here

    • Mazzer has an FAQ here

    • Mazzer has has helpful Youtube videos here

  • LUCCA: Atom 75.

    • You can fill out our troubleshooting form here

    • You can find help center articles for LUCCA 75 here

  • Mahlkonig Home Line: X54.

    • You can fill out our troubleshooting form here

    • You can find service videos on Mahlkonig's Youtube page here

  • Mahlkonig Commercial: Anfim Practica, Anfim Luna, E65S, E65W, E80, E80W, EK43, Guatamala

    • Mahlkonig suggests that commercial grinders be serviced by a technician

      • You can fill out our troubleshooting form here

        • Let us know the serial number of your machine

        • We can check on any locally recommended technicians or if you did not purchase the machine from us, we can see who the distributor of the equipment was.

  • Baratza: Encore, Encore ESP, Virtuoso+, Sette 30 AP, Sette 270, Vario+, Vario W+, Sette 270wi, Forte AP, Forte BG.

  • La Marzocco: Mazzer Lux D

    • La Marzocco has a home solutions team for troubleshooting

      • You can find their form here

      • Or call for technical assistance

        • Monday through Friday. (206) 258-2532

  • Fellow: Opus, Ode.

    • Fellow has a support team to assist in troubleshooting here

    • Fellow has a resource center you can find here

  • Weber Workshops: Key Grinder

    • You can fill out our troubleshooting form here

    • You can find resources for Weber here

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