Important Setup Notes:
The Bezzera Duo requires setup upon delivery that includes reconnecting a fitting inside the unit, outlined in the process here.
If you will be plumbing the machine in to a water line, it's important to make sure that the line pressure going into the machine does not exceed 30-45 PSI. This will help prevent premature wear and potential damage to the machine.
Step 1: Inspect the box and the machine for damage
Remove the machine from the box and place it on a stable, level surface.
Before turning on the machine, inspect for damage that may have occurred during shipping. If you notice any damage, contact us immediately.
Step 2: Water quality and choosing your water source
Before introducing water to your machine, it's essential to test it to ensure it's adequately soft, around 50 ppm. Use the included water test strips to verify the hardness of your water. To learn more, check out our blog post, The Importance of Water and Your Espresso Machine.
Select your water source by pressing the Bezzera logo on the top left corner of the touchscreen, followed by the gear icon to access settings mode. Scroll down using the arrows and press Water Source to select either the water reservoir or plumbed option. Press OK to save.
If operating the machine with the built-in reservoir, calibrate the water sensor before introducing water to the tank. The tank must be empty and completely dry. Once complete, fill the tank with filtered, softened water.
The Duo will arrive in reservoir mode. If you wish to use the machine in plumbed-in mode, you will need to install the included plug into the reservoir before connecting the machine to a water line. Attach the included braided line to the direct water inlet on the bottom of the machine. To connect, screw on the line until hand tight, then use an adjustable wrench to tighten an additional quarter turn. Attach the other end of the braided line to a cold, filtered, and softened water source. Your water pressure should be between 25-40 PSI.
Step 3: Turning on your machine and filling your boilers
The Bezzera Duo DE comes with a 20 amp plug and requires a dedicated 20 amp circuit if you wish to use the feature allowing both boilers to heat simultaneously. Otherwise, program boiler priority in the settings and run off a 15 amp circuit with a converter cable.
Turn your machine on by using the ON/OFF switch to the right of the group head. The boilers will begin to fill automatically.
The touchscreen displays the temperature of the brew and steam boilers.
Once the boilers have filled and the machine is up to temperature, you're ready to begin pulling shots.
Step 4: Programming your volumetric settings
To program your volumetric buttons, hold down the button with the Bezzera logo (5-6 seconds) until the light above begins to flash.
Prep your portafilter with coffee. Distribute and tamp as usual and insert it in the group head.
Press the button you wish to program, pull your shot. Once you reach your desired yield, press the button with the Bezzera logo to end and save.
Step 5: Programming advanced settings
The Bezzera Duo features a touch screen control panel to edit and modify various settings on the machine's face.
Press the Bezzera logo on the top left of the home screen to display advanced settings.
For more details on programming your machine, check out the Bezzera Duo DE user manual.
Step 6: Pulling a Shot
For help dialing in your equipment or pulling shots, check out the articles below or reach out to our team of coffee experts and technicians.