- Help Center
- Warranty, Ordering & Returns
- Order Changes, Returns, Shipping & Payment
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Getting Started
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Espresso 101
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Warranty, Ordering & Returns
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Like New & Trade-In Program
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General Troubleshooting
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LUCCA A53 Direct Plumb
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LUCCA A53 Mini/Mini Vivaldi
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LUCCA M58 by Quick Mill
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LUCCA X58 by Quick Mill
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LUCCA E61 Flow Control
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LUCCA S58 by Profitec
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La Marzocco Linea Mini
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La Marzocco GS3
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Lelit Mara X
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Lelit Bianca
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Lelit Elizabeth
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Lelit Victoria
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ECM Synchronika
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ECM Special Edition Classika PID
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ECM Mechanika V Slim
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ECM Mechanika VI Slim
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ECM Casa V
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ECM Puristika
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Profitec GO
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Profitec Pro 300
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Profitec Pro 400
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Profitec Pro 500
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Profitec Pro 600
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Profitec Pro 700
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Profitec Pro 800
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Profitec Drive
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Rocket Appartamento
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Rocket R58 / Cinquantotto
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Rocket Giotto
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Rocket R Nine One
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Rocket Boxer
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La Spaziale S2 EK
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Rancilio Silvia
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Rancilio Silvia Pro
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Rancilio Silvia Pro X
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Sanremo YOU
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Ascaso Steel DUO
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Breville Barista Pro
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Breville Oracle Touch
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Flair Classic Espresso Maker
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Flair 58 Pro 2
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Flair 58 Plus Espresso Maker
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LUCCA Grinders
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Baratza Grinders
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Eureka Grinders
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ECM Grinders
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Fellow Grinders
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Fellow Tally Precision Scale
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Mahlkonig Grinders
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DF64 Grinder
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Quick Mill
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Izzo Alex Duetto
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Bezzera BZ10
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Bezzera Duo DE
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Bezzera Duo MN
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Dalla Corte Mina
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Compak Grinders
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Dalla Corte Grinders
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Profitec Grinders
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Breville Grinders
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Macap Grinders
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Fiorenzato Grinders
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Slayer
Credit Card Charges for Espresso Machines
Find out when we will charge your card for an espresso machine purchase.
When you place an order on our website, your credit card is authorized for the amount of the order. This reserves the funds until we are able to capture the payment. We normally only capture the funds from an authorization when we have a tracking number generated by our freight company, but we have a different policy for espresso machines. We've had numerous instances of credit cards declining our attempt to capture the funds after the espresso machine has left our facility. We then have to try to intercept the package with the freight company's help until we can resolve the credit card issue.
Because of this, we will charge your card (meaning capture the authorization) as soon as we begin to prepare your espresso machine for shipment. Espresso machines are bench tested before being shipped to you, and sometimes this can add time to the process of preparing your machine for shipment. Some machines can ship the same day you order it, while others may take an extra day or two to be tested and prepared for shipment. We will keep you apprised of the status of your machine as its headed your way, and will send tracking information as soon as it is available. Questions? Contact us at 844.254.8366.