- Help Center
- Warranty, Ordering & Returns
- Ordering, Shipping & Payment
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Getting Started
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Espresso 101
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Warranty, Ordering & Returns
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Bezzera BZ10
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Bezzera Duo DE
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Bezzera Duo MN
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LUCCA A53 (Direct Plumb & Mini) by La Spaziale
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LUCCA M58 by Quick Mill
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LUCCA S58 by Profitec
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LUCCA X58 by Quick Mill
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La Marzocco Linea Mini
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La Marzocco GS3
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Lelit Bianca
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Lelit Elizabeth
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Lelit Victoria
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ECM Synchronika
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ECM Special Edition Classika PID
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ECM Mechanika V Slim
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ECM Casa V
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ECM Puristika
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Profitec Pro 300
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Profitec Pro 400
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Profitec Pro 500
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Profitec Pro 600
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Profitec Pro 700
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Profitec Pro 800
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Rocket Appartamento
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Rocket R58 / Cinquantotto
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Rocket Giotto
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Rocket R Nine One
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La Spaziale S2 EK
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Rancilio Silvia
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Rancilio Silvia Pro
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Rancilio Silvia Pro X
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Izzo Alex Duetto
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Quick Mill
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Breville Oracle
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Dalla Corte Mina
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Slayer
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Lucca Grinders
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Baratza Grinders
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LUCCA Atom 75
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Eureka Grinders
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ECM Grinders
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Compak Grinders
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Fellow ODE Grinder
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Mahlkonig Grinders
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Profitec Grinders
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Breville Grinders
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Dalla Corte Grinders
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Macap Grinders
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Fiorenzato Grinders
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General Troubleshooting
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Like New & Trade-In Program
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Eureka Mignon Libra
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Eureka Mignon Libra User Manual
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Rocket Boxer Setup Guide
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Rocket Boxer Timer User Manual
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Baratza Encore ESP Setup Guide
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Baratza Encore ESP User Manual
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Fellow Opus User Manual
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Fellow Opus Setup Guide
Credit Card Charges for Espresso Machines
Find out when we will charge your card for an espresso machine purchase.
When you place an order on our website, your credit card is authorized for the amount of the order. This reserves the funds until we are able to capture the payment. We normally only capture the funds from an authorization when we have a tracking number generated by our freight company, but we have a different policy for espresso machines. We've had numerous instances of credit cards declining our attempt to capture the funds after the espresso machine has left our facility. We then have to try to intercept the package with the freight company's help until we can resolve the credit card issue.
Because of this, we will charge your card (meaning capture the authorization) as soon as we begin to prepare your espresso machine for shipment. Espresso machines are bench tested before being shipped to you, and sometimes this can add time to the process of preparing your machine for shipment. Some machines can ship the same day you order it, while others may take an extra day or two to be tested and prepared for shipment. We will keep you apprised of the status of your machine as its headed your way, and will send tracking information as soon as it is available. Questions? Contact us at 844.254.8366.