How to track a freight shipment

If you ordered an espresso machine that will be delivered via freight, please follow the instructions below for tracking.

The machines we carry that currently ship via freight are:

La Marzocco Linea Mini
La Marzocco GS3 (Auto + Paddle)
La Spaziale S2 EK
Profitec Pro 800
Rancilio Classe 7 USB
Rocket Boxer Timer
Rocket R Nine One
Sanremo YOU

Your machine will ship on a pallet by either Tazmanian Freight or Ryder Logistics. They will call you to schedule a delivery date and time. Please note that your shipment will be canceled if they cannot reach you, so please look out for this call. You can follow along with the steps below to track your order.

Ryder Logistics Instructions:

To track your shipment, you will need the phone number associated with your order or your order number, as well as the shipping zip code. If you have further questions about the shipment of your order, please contact Ryder Logistics directly:

Phone: 866-711-3129

customerservice@ryder.com

Tazmanian Freight Instructions:

If you would like to track your shipment, you will need to locate the 7-digit Waybill tracking number on your order. Please note that this is not the Clive Coffee Order #. Follow the steps below to track your order:

1. To locate your tracking number, click the blue “View My Order” button in your shipment email.

2. On the order page, find the 7-digit number listed under "Other tracking."

3. Copy the number and paste it on the Tazmanian QuickTrac site.

If you have further questions about the shipment of your order, please contact Tazmanian directly at the following numbers:

Phone: (253) 981-4430
Toll-Free: (800) 628-3808