Getting Started

Profitec Pro 300: Setup Guide Video

Congratulations on your new Profitec Pro 300 Espresso Machine. Watch our setup video below on this PID operated, dual-boiler machine to help you get started.


Step 1: Inspect the box and the machine for damage

  • Remove the machine from the box and place it on a stable, level surface.
  • Before turning on the machine, inspect for damage that may have occurred during shipping. If you notice any damage, contact us immediately.
  • Please note that it is normal for a small amount of water to be on the machine when it arrives. It is also normal for the portafilter to not fit perfectly at 90 degrees!

  • Save all packaging as this is needed for returns and repairs.

Step 2: Water quality and filling water tank

  • Make sure to use filtered and softened water for your espresso machine
  • Before filling, test the water hardness using the test strip included with the machine.
  • Ideal water hardness is below 50 ppm.
  • Please read The Importance of Water and Your Machine to learn more about our recommendations for water quality.
  • Once you know your water is adequately soft and filtered, fill the water tank at the back of the machine.

Step 3: Starting your machine and filling the boiler

  • Plug your machine in and turn on the power switch
  • The machine will automatically start filling the brew and steam boilers. This process will take around 1-2 minutes.
  • After boilers have filled, you’ll want to run some water through your brew boiler and group head. Flip the switch on the front panel to activate the pump. Once 4 ounces of water have run through the group head, turn off the pump and insert the portafilter.
  • At this point, you’ll have used much of the water in the reservoir. We’d recommend refilling the reservoir now to avoid running out of water.
  • The last step is to heat the steam boiler by flipping the steam switch located next to the power switch.
  • Now your machine is set up and ready to go. We’d recommend waiting 10 minutes for your machine to come to temperature before pulling shots or steaming milk.

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