Profitec JUMP: Setup Guide

Congratulations on your new Profitec JUMP Espresso Machine! This guide should contain everything you need to set up and operate your heat exchange espresso machine.

Please read through the entirety of the setup guide before following along. If you have any questions, contact our team at Clive Coffee. Additional information can be found in the Profitec JUMP User Manual

Remove the machine from the box and place it on a stable, level surface.
Before adding water and turning on the machine, inspect for damage that may have occurred during shipping. If you notice any damage, contact us immediately.
Save all packaging in case of returns and repairs.

Before introducing water to your machine, it's essential to test it to ensure it's adequately soft, around 50 ppm (parts per million). Use the included water test strips from your home barista starter kit to verify the hardness of your water. To learn more about our recommendations for water quality, check out our blog post, The Importance of Water and Your Espresso Machine. Do not use distilled or Zero water in your espresso machine, as the machine will not register that the reservoir has been filled.
Lift the cup railing to remove the cup warming tray. Then, use both hands to remove the reservoir or fill it with water from the top. Fill the water tank with filtered, softened water and place the cup warming tray back on top of the machine.
Please note that you may have to fill the reservoir once more after the initial boiler fill phase.

Your machine is set for use on a 110v outlet. Prior to starting the machine, check if the steam valve is closed. Check to ensure the machine is off (the power button is not pressed inward) and the drip tray is inserted accurately.
Plug your machine directly into a grounded socket (do not use an extension cord) and turn it on by using the ON/OFF button on the front panel. The green LED light around the power button will illuminate.
Now, the boiler will begin filling. The display will show the current settings for preinfusion (PI), ECO mode (ECO), and temperature unit (°C or °F) and then switch to regular operation. As soon as the boiler has finished filling, you will no longer hear any pump noise. Note: You may need to refill your water reservoir during or immediately after this process.
When the reservoir is low on water, the PID display will read tAn. When the reservoir is refilled, the boiler will begin to heat automatically.
Wait until the steam boiler pressure gauge reads 1.0 bar to 1.5 bar.
Lift the brew lever up and dispense around 250 ml/ 8.5 oz of water. The heat exchanger will be filled with water, and the water will begin to circulate in the thermosyphon.
Lift the brew lever back down and refill the water tank if necessary.
You're now ready to make espresso!
Place the portafilter into the group head to ensure maximum temperature stability.

After about 15 minutes, the JUMP's steam boiler is pressurized and ready to steam milk and purge hot water.
To activate the steam wand, move the joystick down until it clicks into place.
You’re now ready to steam milk!

If you need help dialing in your equipment or pulling shots, check out the articles below or contact our team of coffee experts and technicians.