Getting Started

Profitec Pro 400: Setup Guide

Congratulations on your new Profitec Pro 400 Espresso Machine! In this guide, you should find everything you need to set up and operate your heat exchanger espresso machine.

Step 1: Inspect the box and the machine for damage

  • Remove the machine from the box and place it on a stable, level surface.
  • Before turning on the machine, inspect for damage that may have occurred during shipping. If you notice any damage, contact us immediately.
  • Please note that it is normal for a small amount of water to be on the machine when it arrives. It is also normal for the portafilter to not fit perfectly at 90 degrees!
  • Save all packaging in case of returns and repairs.

Step 2: Water quality and filling the reservoir

  • Before introducing water to your machine, it's essential to test it to ensure it's adequately soft, around 50 ppm (parts per million). Use the included water test strips from your home barista starter kit to verify the hardness of your water. To learn more about our recommendations for water quality, check out our blog post, The Importance of Water and Your Espresso Machine.
  • Fill the water reservoir located underneath the cup warming tray with filtered, softened water. Leave a few inches of room at the top to avoid spillage that could cause electrical damage.

Step 3: Turning on your machine and filling your boilers

  • Turn your machine on by using the ON/OFF switch located on the lower lefthand side of the front panel. The boiler will begin to fill automatically. If it doesn't, ensure the reservoir is seated properly and that you're using filtered, softened water. Machines will not recognize distilled, RO, or zero water. Allow up to 20 minutes to ensure the group head is fully heated.

Step 4: Adjusting brew temperature, pressure, and steam power

  • Using the 3-position switch located underneath the righthand side of the machine, change brew temperature from low, medium, and high settings. 
    • Low (I) — 194°F: best used for dark roasts
    • Medium (0) — 201°F: best used for medium/light roasts
    • High (II) — 208°F: best used to boost steaming power as this is too hot for espresso. 
  • Adjust the OPV valve under the cup warming tray with a flathead screw driver to increase and decrease brewing pressure. 

Step 5: Pulling a Shot

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