- Help Center
- Warranty, Ordering & Returns
- Repackaging Instructions
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Getting Started
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Espresso 101
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Warranty, Ordering & Returns
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Bezzera BZ10
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Bezzera Duo DE
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Bezzera Duo MN
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LUCCA A53 (Direct Plumb & Mini) by La Spaziale
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LUCCA M58 by Quick Mill
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LUCCA S58 by Profitec
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LUCCA X58 by Quick Mill
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La Marzocco Linea Mini
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La Marzocco GS3
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ECM Special Edition Classika PID
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ECM Puristika
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Profitec Pro 300
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Profitec Pro 600
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Profitec Pro 700
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Profitec Pro 800
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Rocket Appartamento
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Rocket R58 / Cinquantotto
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Rocket Giotto
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Rocket R Nine One
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La Spaziale S2 EK
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Rancilio Silvia
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Rancilio Silvia Pro
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Rancilio Silvia Pro X
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Izzo Alex Duetto
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Quick Mill
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Breville Oracle
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Dalla Corte Mina
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Slayer
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Baratza Grinders
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LUCCA Atom 75
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Eureka Grinders
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ECM Grinders
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Compak Grinders
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Fellow ODE Grinder
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Mahlkonig Grinders
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Profitec Grinders
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Breville Grinders
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Fiorenzato Grinders
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General Troubleshooting
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Like New & Trade-In Program
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Eureka Mignon Libra
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Eureka Mignon Libra User Manual
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Rocket Boxer Setup Guide
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Rocket Boxer Timer User Manual
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Baratza Encore ESP Setup Guide
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Baratza Encore ESP User Manual
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Fellow Opus User Manual
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Fellow Opus Setup Guide
Repackaging the Bezzera Duo DE/MN
Here's how to repackage your Bezzera Duo DE/MN for transit, return, or repair:
1) Coil the power cord under the group head and bring the steam and hot water wands towards the center of the machine.
2) Place the cup warming tray on top of the machine and cover the machine with the bag.

3) With the cutout foam pieces at the bottom of the box, lower the machine into the box being sure to seat the feet into the foam block below.

4) Carefully place the flexible cardboard insert around the back and sides of the machine.

5) Place the accessories box on top of the machine, centered in the box.

6) Place extra foam and padding materials beneath the group head and around the accessories box so nothing can move from side to side.

7) Tape up the box.