Boiler & Group Head

Profitec Pro 500: Replacing the SSR

If your machine is not heating, it may be necessary to replace your solid-state relay. (Difficulty ☕☕☕)

What you'll need:

- 2.5mm hex screwdriver
- 3mm hex screwdriver
- Replacement SSR


To begin you'll need to turn your machine off and remove the panels.

With the panels removed, you can find the relay on the right-hand side of the machine, just on top of the computer (circled in red).

Now that we've located the SSR, you'll need to unscrew it from the bracket using a 2.5mm hex screwdriver. It may be helpful to unplug your heating element temporarily to gain better access.


Once removed, take note of where each wire is plugged into and transfer the wires one at a time onto the new SSR. If you forget, you can always examine the above images for the correct orientation of the electrical connections.



Screw the new SSR into place (and your element if you unplugged it) and plug your machine back in to begin testing. Be sure to fully test the machine's heating function before replacing the panels.

Once you've confirmed the the red LED on the SSR has lit up and heat is back on in your machine, replace the panels and enjoy your coffee!

NOTE: As of 2023 the Clive tech department has approved ECM/Profitec part P6031 for use as a fully functionally compatible substitute to the OE Pro 500 SSR when the OE SSR is unavailable. This larger SSR can safely be mounted in the exact same location as the OE SSR using only one mounting screw instead of both.